Schedule Tariff Holiday
Select the SIMs you wish to apply the Tariff Holiday to and click on 'Apply Tariff Holiday' button.
Note: You can only apply Tariff Holiday to SIMs with the same Tariff. Tariff Holiday settings will need to be applied to your tariff's in SIMPro, before you can schedule a Tariff Holiday. Please contact your Account Manager, if you would like more information on which networks are supported.
In the popup that appears, select the From and To dates and click on Apply.
Note: Tariff Holiday can only be applied for full calendar months (e.g. 1st of November 2017 to 30th of November 2017)
In the alert tab that appears, click on OK
If the schedule is successful, the workflow status for the selected SIMs will change to 'Tariff Holiday scheduled'.
When the schedule Tariff Holiday is applied to the SIM, the SIM Customer status will change to 'Barred - Tariff Holiday'. SIM administrators for your Billing Account in SIMPro will also be notified, when the SIM status changes.
When the Tariff Holiday is applied, the Line rental for the selected SIM will change to the Tariff Holiday Line Rental. This can be viewed in the Tariff Details page in SIMPro.
Note: To know more about Tariff Holiday Line Rental, please contact your Account Manager.
To remove a scheduled Tariff Holiday or applied Tariff Holiday, select the SIM with workflow status 'Tariff Holiday scheduled' or Connection status 'Barred-Tariff Holiday' and click on Remove Tariff Holiday.
Note: Tariff Holiday can be removed at any time. If a Tariff Holiday is removed in the middle of a month, full line rental charges for the whole month will apply and 1 month will be deducted from the allowance.
When a Tariff Holiday is removed or reaches the scheduled end date, the Connection status for the selected SIM will change to the Original status (status prior to applying the Tariff Holiday). SIM administrators for your Billing Account in SIMPro will also be notified, when the SIM status changes.