Select the SIMs you wish to refresh and click the click the ‘SIM Refresh’ Button
If you would like to put a reference against the request so that you can track it against your own systems, then you should enter the reference (this is optional). This reference will appear in the subject line of the requested and completed audit emails.
Customer notes can also be added to the request, which added to the history of the request.
Within the same request, an SMS can also be sent. Ticking the ‘Send SMS’ box, will display a message box, where the SMS message content can be added.
Click ‘Create Request’.