PLEASE NOTE: Not all actions are available across different networks; therefore, if the option is not available, it will not be displayed.
Once you have found the SIMs you are interested in, you can carry out various actions on those SIMs. To do this you should tick the box next to the SIMs;
Or you can use the select buttons;
‘Select All’ will select all of the SIMs you have searched for on all pages]
- ‘Select Current Page’ will select all of the SIMs visible on the current page
- 'Clear Selection’ will clear any selections you have made
Once you have made you selection, you can carry out actions using the Action Buttons across the top of the SIM Management Screen.
Select the SIMs you wish to activate and click the ‘Activate’ Button
You will be taken to the ‘Activate SIMs’ page;
If you would like to put a reference against the request so that you can track it against your own systems, then you should enter the reference (this is optional). This reference will appear in the subject line of the requested and completed audit emails.
If you would like to add a username to the connection, this should be entered into the ‘Custom Field 1’.
You can then select the Customer Solution you would like to use as the activation profile from the Customer Solution drop down. If you want to view the details of a particular Customer Solution, select it and then click the info button to display the full detail of the solution.
If needed, as well as the confirmation of activation request and completion email being sent to the registered email address for the account, an additional email address can be added for this one-off request.
Once the details have been completed, press ‘Create Request’.